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Barsys

Refund policy

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please allow up to 14 business days for your bank or credit card company to process and post the refund too.

 

Returns

Products may be returned to Barsys within thirty (30) days of delivery for credit, if the Products are unused, in a new and intact condition, and in their original containers, subject to Barsys’s return procedures. 

Shipping of all returns is your responsibility and at your sole expense. 

Please consult Barsys for details about its return procedures. 

You acknowledge that this 30 day return policy is considered in satisfaction of applicable statutory "withdrawal rights" or "cooling off periods", and you waive all such statutory rights.

You can always contact us for any return question at contact@thebarsys.com.


Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / Non-Returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.