Faqs
Barsys 360
What is Barsys 360 cocktail maker?
How does the Barsys 360 works?
Why choose Barsys 360?
What’s included in the Barsys 360 box?
What kind of drinks can you make with the Barsys 360?
What ingredients are compatible with Barsys 360?
How to setup Barsys 360?
Is the Barsys 360 portable?
How many ingredients can the Barsys 360 hold?
Can you use the Barsys 360 without alcohol?
Is the Barsys 360 suitable for the bar?
How to make a drink with Barsys 360?
What features does the Barsys 360 offers?
Do you need the Barsys app to use the Barsys 360?
Can you customize recipes on the Barsys 360?
How do you clean the Barsys 360?
Coaster 2.0
What is the Barsys Coaster 2.0?
How does the Coaster 2.0 works?
What ingredients can you use for the Coaster 2.0?
Is the Coaster 2.0 suitable for non-alcoholic drinks?
How accurate is Coaster 2.0?
Can you customize recipes in the Coaster 2.0?
Can you control the Coaster 2.0 with a smartphone?
Does the Coaster 2.0 requires the Barsys app?
Coaster 2.0 + Mixer Combo
What is the Barsys Coaster Mixer combo?
How does the Barsys Coaster Mixer combo work together?
What kind of drinks can you make with the combo?
Is the combo suitable for the home bars?
Do you need the Barsys app to use the combo?
Wireless Mixer
What is the Barsys Wireless Mixer?
How does the Barsys Mixer work?
What ingredients can/cannot be mixed in the Barsys Mixer?
How do you charge the Wireless Mixer?
How do you clean the Barsys Mixer?
Payments & Safety
Is my payment data safe with you?
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
What forms of payment do you accept?
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Do you ship internationally?
Yes, we ship our products all over the globe. Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
Do you ship to my area?
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
How long does it take to get my products?
Domestic shipping can take up to 5 business days. Foreign shipping could take up to 14 business days. Due to global supply chain challenges, shipping times could be longer than usual.
How much does it cost?
Shipping rates can vary depending on your region and are calculated at checkout. Here are the full details of our Shipping Policy.
Is there free shipping?
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping.
Warranty & Repair
Do you offer extended warranty?
An extended warranty can be added to your products for an additional cost. Please get in touch for more information about extended warranties.
Do you offer warranty for your products?
All our products are subject to quality control. Our warranty provides a guarantee against manufacturer defects. The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects. It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
How much does extended warranty cost?
The extended warranty could come at a different cost depending on the type of product and extended period. Please get in touch for more information.
Returns & Refunds
Who pays the shipping costs in the case of a refund when the order has free shipping?
When an order includes free shipping, only the cost of the return shipping is handled by the customer.
Do you offer refunds?
Yes, we offer full and partial refunds. Please enquire for more information about our Refund policy.
How long after I complete a purchase can I ask for a refund?
A refund request can be submitted within a month after the purchase is made.
How much can I get refunded?
In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund. In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund. In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund. Please check our Terms of service to see if you're eligible for a refund.
Who pays the shipping costs in the case of a refund when the order doesn't have free shipping?
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.